Got an Answer?
I called three times, the last being 6weeks since I'd applied, during that last call Centrelink directed my phone call to where they process the claims and it was done right then while I was on the phone.
I have been waiting 5 weeks and they said they will get back paid.its frustrating being a single mum my parenting payment only covers my rent so my children have a roof over there head
I checked my ftb claim this morning, it finally says completed. But then theres no more details, my payment info hasnt updated and nothing else has changed... any one got any idea as to what this means?
It should be done in 14 days for online claims, however, it can take up to 28 days. I know it's annoying, but give Centreline a call and see what is happening. Last time mine didn't come through, they said that they were waiting on my hubby's tax return number. (Our tax had come back 5 weeks earlier!) I gave them his return number and the money was in my account 48 hours later!
Mine was done straight away. Depends on the circumstances. Give them a call and see what is happening
My claim was finally processed today after waiting 16 weeks!
You can actually call the complaints line if you can't get through to the claims line. They're really helpful
I’m just waiting for their system to catch up now which she said can take a day or two. Silly computers
Hi everyone, I put my claim in on August 29th and waited 5 weeks for them to process it. I think what sped it up was me telling them I was going through financial hardship and really needed the money. They then sent an urgent note through. My claim was processed that same day and I got paid on Thursday of the same week. If you can't get through to the claims line call the complaints line. They'll help you instead.
I just received a task that my payments were stopped because I have to update my addy. So annoying when you wait for a while only for them to stop it again. So I'm gonna bloody well call them again in the morning.
I applied for FTB last month and am waiting to hear back. Struggle is real.when you constantly.check online mail to see if you got anything
I submitted my FTB by form since Dec.2017, but I still have not received any answer or payment yet, it has been more than three months already
I'd give centrelink a call.
Odds are, you need to provide some more paperwork and they haven't told you.
Am waiting for mine too, feel your pain. It's irritating.