Leaving a negative review- do you do this ?
Answered 4 years ago
So backstory is I have never left a review. However, for 2years I took my daughter to a reputable, expensive dentist. Every six months, checkup and have raised with them each time her senstivity to brushing over certain teeth. Randomly they xrayed and revealed four cavities, deep ones and after $700 fillings the pain has gone.
On baby teeth thankfully, apparently due to not flossing, which they told me I didn’t need to do when i clarified a year ago. I changed after they told me and got my fillings elsewhere and the service is much better. It took them several reminders to send over their files to the new dentist. I am angry, as they have been expensive and very complacent, from the get go and I should have seen the signs, two dentists addicted to their phones, acting all snooty but not really listening, and when I expressedly told them my child hates the dentist, they didn’t really accomodate her. The new dentist. implied they didn’t clean her teeth well. Would you write something?
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Another thing: I've found (more than once now) that when I tell the company face to face or via phone that their service was unacceptably bad they're like 'ohhh sorreeee but we won't be fixing it or giving you a refund, bye!' - BUT if I write a review explaining exactly what they did, suddenly they find that they CAN offer refunds/fix what they stuffed up, if I wouldn't mind taking down my review...
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I feel like the only dentist i can trust is the school van dentist.