Got an Answer?
Yes. Be honest. Give other parents the insight you weren't able to have. I have started doing this. Don't be petty, just honest.
I feel like the only dentist i can trust is the school van dentist.
You should. You might save someone from spending $100-1000s and possible extra dental work they wouldn’t need otherwise.
Yes - don't have to be scathing and furious but just say honestly what your experience was, it's very helpful to other customers.
Another thing: I've found (more than once now) that when I tell the company face to face or via phone that their service was unacceptably bad they're like 'ohhh sorreeee but we won't be fixing it or giving you a refund, bye!' - BUT if I write a review explaining exactly what they did, suddenly they find that they CAN offer refunds/fix what they stuffed up, if I wouldn't mind taking down my review...
I don't leave reviews but I do find them useful. I have wanted to leave a bad review for a cafe, the tea bag broke, I asked for another and they charged me for it. I questioned them (I just said really, and was polite) and got a very rude "yes we don't give out free drinks" she almost shouted it at me as she slammed the drink down and spilled half of it. She was the owner, I was a regular customer who often did a coffee run at work, and used the cafe for work lunches and gave her a lot of business. I didn't leave a bad review, but I haven't been back since. I walk a but further down the road to the competition.
Yeah Id write a review that they had poor patient manner, I think you may find other reviews saying the same. I had a dentist be rude to me and accuse me of not brushing when my teeth were actually bad because I had HG (constant vomiting). I just went elsewhere in future.